How does a new user enroll in MFA for the first time?

On your first login attempt with your Merchant Name, Username, and Password, the portal will display a setup window. When selecting TOTP/Authenticator-App, you’ll see a QR code and secret key (e.g., ABC123XYZ)—scan it with an authenticator app or enter it manually, then input the 6-digit code to validate. When selecting Email OTP, a 6-digit code will be sent to your registered email—enter it to complete setup. After validation, use this method for future logins.

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