https://support.computop.com/hc/de 2026-03-30T07:21:49Z https://support.computop.com/hc/en-gb 2026-03-30T07:21:49Z https://support.computop.com/hc/de/articles/360015237120-Wann-f%C3%BChrt-Computop-Wartungsarbeiten-durch 2021-11-15T12:15:18Z https://support.computop.com/hc/en-gb/articles/360015237120-When-does-Computop-carry-out-maintenance-work 2021-11-15T12:15:18Z https://support.computop.com/hc/de/articles/360015240580-Customweb-Module-Cartridge-Extension 2022-06-08T06:56:40Z https://support.computop.com/hc/en-gb/articles/360015240580-Customweb-Module-Cartridge-Extension 2022-06-08T06:56:40Z https://support.computop.com/hc/de/articles/360015240800-DSGVO-Allgemein 2025-07-21T11:58:26Z https://support.computop.com/hc/en-gb/articles/360015240800-GDPR-General-Information 2025-07-21T11:58:26Z https://support.computop.com/hc/de/articles/360015252339-3D-Secure-2-Informationen 2023-01-09T14:58:13Z https://support.computop.com/hc/en-gb/articles/360015252339-3D-Secure-2-Informationen 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https://support.computop.com/hc/de/articles/360015630419-Warum-erscheint-in-einer-Transaktion-%C3%BCber-das-CB2A-Protokoll-die-Fehlermeldung-Invalid-TransID 2020-07-31T13:25:50Z https://support.computop.com/hc/en-gb/articles/360015630419-Why-do-I-get-the-error-message-Invalid-TransID-in-a-transaction-via-the-CB2A-protocol 2020-07-31T13:25:50Z https://support.computop.com/hc/de/articles/360015678440-Wir-haben-bereits-Card-on-file-implementiert-M%C3%BCssen-wir-etwas-beachten 2020-11-25T09:03:52Z https://support.computop.com/hc/en-gb/articles/360015678440-We-have-already-implemented-Card-on-file-Do-we-have-to-amend-our-implementation 2020-11-25T09:03:52Z https://support.computop.com/hc/de/articles/360015679180-Wir-%C3%BCberlegen-derzeit-von-zeitlich-getrennter-Autorisierung-und-Buchung-auf-sofortiger-Buchung-umzustellen-%C3%84ndert-sich-diesbez%C3%BCglich-etwas-wenn-wir-auf-3D-Secure-2-umstellen 2020-11-25T09:03:52Z https://support.computop.com/hc/en-gb/articles/360015679180-We-currently-delay-the-capture-from-the-authorization-Are-there-any-changes-to-be-aware-of-regarding-3D-Secure-2-if-we-switch-to-immediate-captures-without-delay 2020-11-25T09:03:52Z https://support.computop.com/hc/de/articles/360015693339-M%C3%BCssen-wir-bez%C3%BCglich-3D-Secure-2-etwas-unternehmen 2020-11-25T09:03:52Z https://support.computop.com/hc/en-gb/articles/360015693339-Do-we-have-to-make-changes-regarding-3D-Secure-2 2020-11-25T09:03:52Z https://support.computop.com/hc/de/articles/360015693939-Wir-nutzen-derzeit-noch-kein-3D-Secure-M%C3%BCssen-wir-den-Vertrag-bei-unserem-Acquierer-anpassen 2020-11-25T09:03:52Z https://support.computop.com/hc/en-gb/articles/360015693939-We-are-currently-not-using-3D-Secure-at-present-Do-we-have-to-amend-our-acquiring-contract 2020-11-25T09:03:52Z https://support.computop.com/hc/de/articles/360015694039-Welche-Auswirkung-wird-3D-Secure-2-auf-H%C3%A4ndler-haben-die-bislang-3D-Secure-nur-ab-einem-gewissen-Betrag-initiiert-haben 2020-11-25T09:03:52Z https://support.computop.com/hc/en-gb/articles/360015694039-How-will-3DS-2-affect-merchants-that-only-instigate-3D-Secure-where-the-transaction-value-is-above-a-certain-value 2020-11-25T09:03:52Z https://support.computop.com/hc/de/articles/360015694099-Wie-hoch-ist-der-Aufwand-f%C3%BCr-H%C3%A4ndler-minimal-notwendige-Anpassungen-bei-Verwendung-der-Computop-Formulare 2021-07-16T07:37:07Z https://support.computop.com/hc/en-gb/articles/360015694099-How-high-is-the-effort-for-the-merchant-if-they-use-Computop-payment-forms-minimal-requirements 2021-07-16T07:37:07Z https://support.computop.com/hc/de/articles/360015694199--Muss-ich-als-H%C3%A4ndler-im-Falle-von-3D-Secure-sowohl-Version-1-als-auch-2-unterst%C3%BCtzen 2020-11-25T10:41:12Z https://support.computop.com/hc/en-gb/articles/360015694199-Do-I-as-a-merchant-have-to-support-both-version-1-and-2-in-regards-to-3D-Secure 2020-11-25T10:41:12Z https://support.computop.com/hc/de/articles/360015694339-Welche-Kartenmarken-werden-von-3D-Secure-2-unterst%C3%BCtzt 2024-03-04T13:57:24Z https://support.computop.com/hc/en-gb/articles/360015694339-Which-Schemes-Brands-are-supported-by-3D-Secure-2 2024-03-04T13:57:24Z https://support.computop.com/hc/de/articles/360015694439-Gibt-es-Unterschiede-bez%C3%BCglich-3D-Secure-bei-der-Implementierung-zwischen-den-verschiedenen-Kartenmarken 2023-10-08T15:15:07Z https://support.computop.com/hc/en-gb/articles/360015694439-Do-I-have-to-note-anything-regarding-3D-Secure-while-implementing-various-brands 2023-10-08T15:15:07Z https://support.computop.com/hc/de/articles/360015694479-Im-Zuge-von-3D-Secure-2-ist-immer-wieder-die-Rede-von-H%C3%A4ndler-Whitelisting-Worum-geht-es 2022-06-08T06:55:14Z https://support.computop.com/hc/en-gb/articles/360015694479-In-regards-to-3D-Secure-2-I-ve-heard-about-Merchant-Whitelisting-What-is-it-about 2022-06-08T06:55:14Z https://support.computop.com/hc/de/articles/360015694719-Ich-nutze-auf-dem-eigenen-Template-Formular-die-Vorbelegung-der-Pseudokartennummer-PKN-Muss-diese-Zahlung-via-card-on-file-COF-als-Merchant-Initiated-Transaction-oder-Customer-Initiated-Transaction-gekennzeichnet-werden 2020-11-25T09:03:52Z https://support.computop.com/hc/en-gb/articles/360015694719-A-Merchant-prefills-the-token-pseudo-card-number-on-their-own-template-form-Does-the-payment-require-a-card-on-file-COF-flagging-as-Merchant-Initiated-Transaction-or-Customer-Initiated-Transaction 2020-11-25T09:03:52Z https://support.computop.com/hc/de/articles/360015695179-Kann-eine-Haftungsumkehr-zu-Lasten-des-H%C3%A4ndlers-erfolgen-wenn-der-Kunde-den-H%C3%A4ndler-withelistet 2021-03-27T13:19:21Z https://support.computop.com/hc/en-gb/articles/360015695179-Does-merchant-whitelisting-by-the-customer-have-an-impact-on-the-merchants-liability-shift 2021-03-27T13:19:21Z https://support.computop.com/hc/de/articles/360015696499-Gibt-es-trotz-reibungsloser-Authentisierung-weiterhin-die-Haftungsverschiebung 2020-11-25T09:03:52Z https://support.computop.com/hc/en-gb/articles/360015696499-Does-frictionless-authentication-have-an-impact-on-the-liability-shift-for-the-merchant 2020-11-25T09:03:52Z https://support.computop.com/hc/de/articles/360015696559-Sollten-Formularaufrufe-per-Post-oder-GET-stattfinden 2020-11-25T09:03:52Z https://support.computop.com/hc/en-gb/articles/360015696559-Should-we-call-forms-by-using-POST-or-GET 2020-11-25T09:03:52Z https://support.computop.com/hc/de/articles/360015696839-Was-wurde-bereits-%C3%BCber-Private-Protocol-Extensions-implementiert 2020-11-25T09:03:52Z https://support.computop.com/hc/en-gb/articles/360015696839-Which-functionalities-have-already-been-implemented-using-Private-Protocol-Extensions 2020-11-25T09:03:52Z https://support.computop.com/hc/de/articles/360015696919-Wie-und-wo-wird-die-Whitelist-im-Authentifizierungsfluss-verarbeitet 2022-06-08T06:54:40Z https://support.computop.com/hc/en-gb/articles/360015696919-How-and-where-is-the-whitelist-processed-in-the-authentication-flow 2022-06-08T06:54:40Z https://support.computop.com/hc/de/articles/360017483480-Welche-Verschl%C3%BCsselung-verwendet-Computop 2023-05-03T11:25:26Z https://support.computop.com/hc/en-gb/articles/360017483480-What-encryption-does-Computop-use 2023-05-03T11:25:26Z https://support.computop.com/hc/de/articles/360017534140-Wie-kann-ich-automatisch-%C3%BCber-Wartungsarbeiten-informiert-werden 2021-01-11T16:19:56Z https://support.computop.com/hc/en-gb/articles/360017534140-How-can-I-be-automatically-informed-about-maintenance-work 2021-01-11T16:19:56Z https://support.computop.com/hc/de/articles/4406094702866-Richtig-Testen-EVO-XML-PagoCC-Kreditkarten-VISA-MasterCard 2023-03-24T22:05:26Z https://support.computop.com/hc/en-gb/articles/4406094702866-Testing-correctly-EVO-XML-PagoCC-credit-cards-VISA-MasterCard 2023-03-24T22:05:26Z https://support.computop.com/hc/de/articles/4409690661522-Wieso-wird-bei-3DS2-eine-Challenge-erwartet-obwohl-das-Feld-challengeMandated-den-Wert-N-erhielt 2022-07-26T13:19:33Z https://support.computop.com/hc/en-gb/articles/4409690661522-Why-is-a-challenge-expected-in-3DS2-although-the-field-challengeMandated-got-the-value-N 2022-07-26T13:19:33Z https://support.computop.com/hc/de/articles/4414523202066-Live-Gang-mit-Bluecode 2022-02-04T13:18:38Z https://support.computop.com/hc/en-gb/articles/4414523202066--Go-Live-with-Bluecode 2022-02-04T13:18:38Z https://support.computop.com/hc/de/articles/4414660791442-Testdaten-f%C3%BCr-Bluecode 2022-02-04T13:02:00Z https://support.computop.com/hc/en-gb/articles/4414660791442-Test-Data-for-Bluecode 2022-02-04T13:02:00Z https://support.computop.com/hc/de/articles/4414660793618-URL-Notify-bei-Bluecode 2022-02-04T12:57:09Z https://support.computop.com/hc/en-gb/articles/4414660793618-URL-Notify-for-Bluecode 2022-02-04T12:57:09Z https://support.computop.com/hc/de/articles/4414681408786-Branche-im-Boarding-bei-Bluecode 2022-02-04T13:07:50Z https://support.computop.com/hc/en-gb/articles/4414681408786--Branch-in-the-Boarding-of-Bluecode 2022-02-04T13:07:50Z https://support.computop.com/hc/de/articles/4415912982418-Generieren-einer-HAR-Datei-zur-Fehlerbehebung 2022-07-26T13:19:33Z https://support.computop.com/hc/en-gb/articles/4415912982418-Generating-a-HAR-file-for-troubleshooting 2022-07-26T13:19:33Z https://support.computop.com/hc/de/articles/4416264684946-Warum-erhalte-ich-die-sFTP-Verbindungs-Fehlermeldung-Failed-password-Authentication 2023-07-20T13:01:18Z https://support.computop.com/hc/en-gb/articles/4416264684946-Why-do-I-get-the-sFTP-connection-error-message-Failed-password-Authentication 2023-07-20T13:01:18Z https://support.computop.com/hc/de/articles/4417754733714-Datenschutz-und-AGB-Verlinkung-auf-Computop-Verarbeitung 2023-07-03T12:23:50Z https://support.computop.com/hc/de/articles/4457505571602-Setup-TWINT 2024-08-30T13:32:00Z https://support.computop.com/hc/en-gb/articles/4457505571602-Setup-TWINT 2024-08-30T13:32:00Z https://support.computop.com/hc/de/articles/4514556375570-Computop-Betrugspr%C3%A4vention 2024-01-30T09:36:55Z https://support.computop.com/hc/en-gb/articles/4514556375570-Computop-Fraud-Prevention 2024-01-30T09:36:55Z https://support.computop.com/hc/de/articles/4514580256146-Generelle-Information-Geoblocking-in-der-EU 2023-05-17T10:42:30Z https://support.computop.com/hc/en-gb/articles/4514580256146-General-information-Geoblocking-within-the-EU 2023-05-17T10:42:30Z https://support.computop.com/hc/de/articles/4523742730130-Pr%C3%BCfung-Herkunftsland-der-Kreditkarte 2024-04-12T17:47:37Z https://support.computop.com/hc/en-gb/articles/4523742730130-Credit-Card-Check-Country-of-Origin 2024-04-12T17:47:37Z https://support.computop.com/hc/de/articles/4523773907218-Pr%C3%BCfung-Herkunftsland-der-IP-Adresse 2024-03-21T18:53:21Z https://support.computop.com/hc/en-gb/articles/4523773907218-Credit-Card-Check-IP-Address 2024-03-21T18:53:21Z https://support.computop.com/hc/de/articles/4523887623314-Kombination-aus-Pr%C3%BCfung-des-Kartenherkunftslandes-und-Pr%C3%BCfung-der-IP-Herkunft 2022-06-08T06:54:57Z https://support.computop.com/hc/en-gb/articles/4523887623314-Combination-of-card-origin-country-check-and-IP-origin-check 2022-06-08T06:54:57Z https://support.computop.com/hc/de/articles/4524131278610-L%C3%A4nderliste-allgemein 2022-06-08T06:54:35Z https://support.computop.com/hc/en-gb/articles/4524131278610-General-Country-List 2022-06-08T06:54:35Z https://support.computop.com/hc/de/articles/4524152902418-EU-L%C3%A4nderliste 2022-06-08T06:54:29Z https://support.computop.com/hc/en-gb/articles/4524152902418-EU-Country-List 2022-06-08T06:54:29Z https://support.computop.com/hc/de/articles/4525808681490-Was-ist-der-Unterschied-zwischen-einer-Blacklist-und-einer-Whitelist 2023-05-14T05:28:52Z https://support.computop.com/hc/en-gb/articles/4525808681490-What-is-the-difference-between-a-blacklist-and-a-whitelist 2023-05-14T05:28:52Z https://support.computop.com/hc/de/articles/4559076653970-Apple-Pay-und-Google-Pay-Button-L%C3%B6sung-PaySSL-aspx 2023-12-28T10:47:38Z https://support.computop.com/hc/en-gb/articles/4559076653970-Apple-Pay-und-Google-Pay-button-solution-PaySSL-aspx 2023-12-28T10:47:38Z https://support.computop.com/hc/de/articles/4576116624914-Was-passiert-wenn-eine-Kreditkarte-aus-einem-gesperrten-Land-verwendet-wird 2022-03-10T10:00:11Z https://support.computop.com/hc/en-gb/articles/4576116624914-What-happens-if-a-credit-card-from-a-blocked-country-is-used 2022-03-10T10:00:11Z https://support.computop.com/hc/de/articles/4588242979730-Einrichtung-FLOA-Pay 2022-03-15T12:38:21Z https://support.computop.com/hc/en-gb/articles/4588242979730-Setup-FLOA-Pay 2022-03-15T12:38:21Z https://support.computop.com/hc/de/articles/4588329850514-Was-passiert-wenn-eine-IP-Adresse-aus-einem-gesperrten-Land-verwendet-wird 2022-03-10T10:00:11Z https://support.computop.com/hc/en-gb/articles/4588329850514-What-happens-if-an-IP-address-from-a-blocked-country-is-used 2022-03-10T10:00:11Z https://support.computop.com/hc/en-gb/articles/4625834272028-Why-is-my-Google-Pay-Transaction-failing-with-Invalid-TokenExt 2022-10-24T14:19:06Z https://support.computop.com/hc/de/articles/4709896657180-Gibt-es-aktuell-Einschr%C3%A4nkungen-im-Zahlungsverkehr-mit-Russland-und-Belarus 2022-04-19T12:59:41Z https://support.computop.com/hc/en-gb/articles/4709896657180-Are-there-currently-restrictions-on-payments-with-Russia-and-Belarus 2022-04-19T12:59:41Z https://support.computop.com/hc/de/articles/4731421429532-Warum-wurde-eine-Transaktion-mit-Ung%C3%BCltige-Kartennummer-abgelehnt 2022-04-28T07:57:03Z https://support.computop.com/hc/en-gb/articles/4731421429532-Why-was-a-transaction-declined-with-Invalid-card-number 2022-04-28T07:57:03Z https://support.computop.com/hc/de/articles/6380999583260-Wie-kann-ich-Google-und-oder-Apple-Pay-als-gehostete-L%C3%B6sung-im-Standalone-Betrieb-nutzen 2023-02-02T11:13:05Z https://support.computop.com/hc/en-gb/articles/6380999583260-How-can-I-use-the-hosted-solution-for-Google-and-or-Apple-Pay-in-standalone-mode 2023-02-02T11:13:05Z https://support.computop.com/hc/de/articles/6885696025116-Wie-lange-dauert-eine-Erstattung 2023-02-14T08:23:03Z https://support.computop.com/hc/en-gb/articles/7515146272924-Setup-PayPal-V2 2023-07-26T14:50:28Z https://support.computop.com/hc/de/articles/8032745443484-Wie-kann-ich-das-Computop-Kreditkartenformular-mit-Kartendaten-vorbelegen 2024-08-29T16:07:48Z https://support.computop.com/hc/en-gb/articles/8032745443484-Can-I-prefill-the-Computop-form-with-card-data 2024-08-29T16:07:48Z https://support.computop.com/hc/de/articles/8110591367836-PayPal-Sprachensteuerung-Sonderfunktion 2023-05-03T11:26:02Z https://support.computop.com/hc/en-gb/articles/8110591367836-PayPal-Language-Control-Special-Function 2023-05-03T11:26:02Z https://support.computop.com/hc/de/articles/8473215477788-AES-Verschl%C3%BCsselung-Was-ist-der-Sinn-hinter-dem-Initialisierungsvektor-wenn-er-einsehbar-ist 2024-04-03T16:30:25Z https://support.computop.com/hc/en-gb/articles/8473215477788-AES-encryption-What-is-the-sende-behind-the-Initialization-Vector-if-he-is-openly-transmitted 2024-04-03T16:30:25Z https://support.computop.com/hc/de/articles/8894382538268-Paypal-Classic-Warum-erhalte-ich-die-Fehlermeldung-You-don-t-have-permissions-to-make-this-API-call 2024-02-04T10:55:24Z https://support.computop.com/hc/en-gb/articles/8894382538268-Paypal-Classic-Why-do-I-receive-You-don-t-have-permissions-to-make-this-API-call 2024-02-04T10:55:24Z https://support.computop.com/hc/de/articles/8895663222172-Warum-erhalte-ich-bei-einer-PayPal-Zahlung-die-Fehlermeldung-Payment-has-already-been-made-for-this-InvoiceID 2024-02-25T15:38:15Z https://support.computop.com/hc/en-gb/articles/8895663222172-Why-do-I-receive-Payment-has-already-been-made-for-this-InvoiceID 2024-02-25T15:38:15Z https://support.computop.com/hc/de/articles/8905025195804-Warum-erhalte-ich-die-Fehlermeldung-INVALID-AMOUNT 2023-07-12T14:13:24Z https://support.computop.com/hc/en-gb/articles/8905025195804-Why-do-I-receive-the-error-message-INVALID-AMOUNT 2023-07-12T14:13:24Z https://support.computop.com/hc/de/articles/8921703683996--Warum-erhalte-ich-die-Fehlermeldung-MAC-INVALID 2024-04-29T11:53:56Z https://support.computop.com/hc/en-gb/articles/8921703683996-Why-am-I-receiving-the-error-message-MAC-INVALID 2024-04-29T11:53:56Z https://support.computop.com/hc/de/articles/8921785689628-Was-bedeutet-die-Fehlermeldung-Timeout 2024-04-16T09:11:38Z https://support.computop.com/hc/en-gb/articles/8921785689628-What-is-the-meaning-of-the-timeout-transaction-status 2024-04-16T09:11:38Z https://support.computop.com/hc/de/articles/8921895554588--Warum-erhalte-ich-einen-Routingfehler 2024-04-09T08:34:58Z https://support.computop.com/hc/en-gb/articles/8921895554588-Why-am-I-receiving-a-Routing-error 2024-04-09T08:34:58Z https://support.computop.com/hc/de/articles/11400717687324-Wie-kann-ich-Amazon-Pay-V2-mit-einem-eigenen-Button-nutzen 2023-12-16T10:04:53Z https://support.computop.com/hc/en-gb/articles/11400717687324-How-can-I-use-Amazon-Payments-V2-with-my-own-button 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https://support.computop.com/hc/de/articles/13289294835228-Sicherheitsanforderungen-bei-Kreditkartenzahlungen-Version-PCI-DSS-4-0 2024-09-03T05:28:25Z https://support.computop.com/hc/en-gb/articles/13289294835228-Security-requirements-for-credit-card-payments-version-PCI-DSS-4-0 2024-09-03T05:28:25Z https://support.computop.com/hc/de/articles/15066142418076-Setup-Computop-Pay-by-Bank-Tink 2026-01-28T09:32:19Z https://support.computop.com/hc/de/articles/18337301827868-Setup-VIPPS 2025-02-05T13:02:31Z https://support.computop.com/hc/en-gb/articles/18337301827868-Setup-VIPPS 2025-02-05T13:02:31Z https://support.computop.com/hc/de/articles/18941748110364-Wie-meldet-sich-ein-neuer-Benutzer-zum-ersten-Mal-f%C3%BCr-die-MFA-an 2025-04-03T07:33:01Z https://support.computop.com/hc/en-gb/articles/18941748110364-How-does-a-new-user-enroll-in-MFA-for-the-first-time 2025-04-03T07:33:01Z 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