What you require

As your bank may have to activate Computop as the submitting service computer centre (SRZ) for you, we ask you to contact your bank in advance. To activate your account, please use the form for the DSRZ/SRZ procedure, which you will find at the end of this article (only available in German).

Please discuss with your bank whether an automatic release of the payment transaction files submitted by the SRZ is possible for the execution of the contained transactions. If this is not possible, please send us an email address to which a corresponding data carrier accompanying sheet can be sent.

What we require

In order to set up direct debit in our systems, we need the following information from you:

• Account holder
• Bank
  
• IBAN (International Bank Account Number)
  
• BIC (Business Identifier Code)
  
• Your creditor identification number / Gläubiger-Identifikationsnummer (www.glaeubiger-id.bundesbank.de)
  
• Email address (optional, if no automated file release by the SRZ is possible)

Note: If you have agreed on a line item listing with your bank, please let us know so that we can also configure our systems accordingly.

Please send us the necessary information by email to helpdesk@computop.com.

We will inform you once the setup has been completed.