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  1. Computop Paygate GmbH
  2. FAQ
  3. Error Handling

Error Handling

  • What does the error "Timeout" mean?
  • What does the error message "No controller provided in the request" mean?
  • What should I do if a refund/credit is rejected by PayPal?
  • Why can' t my requests be decoded properly by Computop?
  • Why do I get the error message "AMOUNT OVERRIDE"?
  • Why do I get the error message "INVALID AMOUNT"?
  • Why do I get the error message "Invalid TransID" in a transaction via the CB2A protocol?
  • Why do I get the error message "MAC INVALID"?
  • Why do I get the error message "No valid paymethod found"?
  • Why do I get the error message "OTHER TRANSACTION ACTIVE"?
  • Why do I get the error message "Payment has already been made for this InvoiceID" for a PayPal payment?
  • Why do I get the error message "WRONG FORMAT" / "System error within the banking data centre"?
  • Why do I get the error message "You don't have permissions to make this API call"?
  • Why do I get the sFTP connection error message "Failed password Authentication"?
  • Why do I receive the error message "Reference transaction not found"?
  • Why is no Terminal ID available?
  • Why was a transaction declined with "Invalid card number"?
  • With which parameter do I connect the fields "nationalid" and "consumerref"?
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Contacts
  • helpdesk@computop.com
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